The following is a list of resources that ACCPAC users may find helpful.  If you would like to see something added to this page, please contact us.

Application Object Model (Data Dictionary) for Sage ACCPAC ERP Version 5.6

Top 3 Knowledge Base Articles:

(Note:  Our full searchable Knowledge Base can be found at www.srggsolutions.com/accpac-kb.  Access is restricted to current SRGG clients with a valid Service Plan in place)

Error:  You do not have a license to use this product when attempting to launch Sage ACCPAC ERP

This common error is related to network user rights on the server ACCPAC share or connectivity issues between your workstation and the ACCPAC server.  Your IT resource should:

1. Check for connectivity problems – can the ACCPAC share be viewed/accessed through Windows Explorer?
2. Check user rights on the ACCPAC share – the network user should have ‘Full Control’ over the ACCPAC share and all subfolders.

Error:  Cannot access database.  Error=49153

This common error is related to connectivity to your Pervasive Server.   If other ACCPAC users are able to connect to ACCPAC with no errors, try rebooting your workstation.  If this message is being received by all ACCPAC users, have your IT resource verify that the two Pervasive services are running on the ACCPAC server.  If not, they can be started manually.  Your IT resource may also wish to reboot the ACCPAC server after verifying that no open files exist on the ACCPAC server.

Rolling forward a Fiscal Year in Sage ACCPAC ERP

The following are the proper steps to roll forward a Fiscal Year in ACCPAC ERP:

1.  Make sure everyone is out of ACCPAC
2. Backup the ACCPAC database and retain a copy
3. Open the new ‘Fiscal Calendar’ if not yet completed (Common Services -> Fiscal Calendar)
4. Print a Trial Balance as at the Year End Date (ie – December 31, 2011)
5. Run the ‘Create New Year’ command located under General Ledger -> Periodic Processing.
6. When finished, print a Trial Balance as at first period of the new Fiscal Year.
7. Verify that all Income Statement accounts have been cleared to zero and that the previous year Retained Earnings amount has been updated by the amount of the Net Profit/Loss.

Error = 2 when logging into ACCPAC

This is a common ACCPAC error that usually happens after installing ACCPAC for the first time and attempting to connect to an existing ACCPAC database(s).  It usually points to an issue with the ODBC setup of the database in the ODBC Administrator of the workstation.